WARRANTY & RETURNS
We always aim to make sure our customers love our products, but if you do need to return an order, we’re happy to help.
WARRANTY
- 12 month warranty for silver/gold/wood jewelry and judica items.
- 6 month warranty for gold plated silver/gold-filled jewelry items.
- The warranty does not include tear, break, scratch or tarnish of the item from improper use.
RETURN & EXCHANGE POLICY
- Full priced items can be refunded in full, if returned within 14 days of purchase, minus all shipping charges. This excludes sale items, or custom-made items.
- The item must be unworn in the original packaging and with proof of purchase (invoice or voucher).
- The item should be returned to us personally, not via post mail.
For more information please contacts us. - Please note - it is the customer’s responsibility to return the item to us safely.
- We reserve the right to deny unreasonable repairs, returns, and exchanges.
Feel free to contact us with any question.