We always aim to make sure our customers love our products, but if you do need to return an order, we’re happy to help.

WARRANTY

  • 12 month warranty for silver/gold/wood jewelry and judica items.
  • 6 month warranty for gold plated silver/gold-filled jewelry items.
  • The warranty does not include tear, break, scratch or tarnish of the item from improper use.

RETURN & EXCHANGE POLICY

  • Full priced items can be refunded in full, if returned within 14 days of purchase, minus all shipping charges. This excludes sale items, or custom-made items.
  • The item must be unworn in the original packaging and with proof of purchase (invoice or voucher). 
  • The item should be returned to us personally, not via post mail.
    For more information please contacts us.
  • Please note - it is the customer’s responsibility to return the item to us safely.
  • We reserve the right to deny unreasonable repairs, returns, and exchanges.

Feel free to contact us with any question.